Shipping & returns

Template — review and adjust to how you actually ship before going live.

Ebooks

Ebooks are delivered instantly as DRM-free EPUB and PDF files. Your download links appear right after checkout and in your email, and work for 72 hours. Lost them? Reply to your order email and we'll send fresh links.

Paperbacks

• Canada: $15.00 for the first copy, $5.00 each additional — usually 5–10 business days.
• United States: $22.00 for the first copy, $7.00 each additional — usually 7–14 business days.
• International: $35.00 for the first copy, $12.00 each additional — usually 10–28 business days.

International buyers may owe import duties or taxes on arrival; those are set by your country and aren't included in our price.

Problems with an order

If a book arrives damaged or a file won't open, contact us within 30 days and we'll replace it or refund you. Because ebooks can't be returned, we don't offer refunds on downloaded ebooks for change of mind.